Effective Date: 11/9/2025

At Hearts of Hope Care Homes, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information of our residents, supporters, volunteers, and website visitors. By accessing our website, submitting forms, or participating in our programs, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information you voluntarily provide, such as:

Name, address, email, and phone number

Donation or payment information

Volunteer applications or program inquiries

Subscription to newsletters or updates

B. Non-Personal Information

Automatically collected data through website analytics, such as:

Browser type and device information

Pages visited and time spent on our site

General location (city or region)

This helps us understand how visitors use our website and improve user experience.

2. How We Use Your Information

We use the information collected to: Communicate with donors, volunteers, and community partners Process and acknowledge donations or sponsorships Register and manage volunteer activities Share updates, newsletters, and event information Improve our website and services. Maintain compliance with state and federal nonprofit laws

3. Protecting Donor & Resident Privacy

At Hearts of Hope Care Homes, confidentiality is a top priority. We do not sell, rent, or trade personal information with other organizations or businesses. For residents and program participants: Personal and sensitive information is kept secure and shared only with authorized staff or agencies as required by law or care coordination agreements. For donors and supporters. Financial and payment details are processed through secure, encrypted platforms. We never store complete credit card or banking information on our servers.

4. Cookies & Website Tracking

Our website may use cookies or similar tracking technologies to improve your experience. You can adjust your browser settings to refuse cookies; however, some site features may not function as intended.

5. Third-Party Links

Our website may include links to community partners or related organizations. Hearts of Hope Care Homes is not responsible for the privacy practices or content of external websites.

6. Your Privacy Choices

You may request to:

Review, update, or delete your personal information Opt out of newsletters or marketing emails Limit certain uses of your information. To make a privacy request, please contact us using the details below.

7. Data Security

We take reasonable administrative, physical, and technical measures to protect personal data from unauthorized access, loss, or misuse. Access to resident and donor information is restricted to authorized staff members only.

8. Updates to This Policy

Hearts of Hope Care Homes reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected with a new “Effective Date” at the top of this page.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

📍 Hearts of Hope Care Homes
📧 Email: [email protected]
📞 Phone: 720.812.8307
📬 Mailing Address: 5150 W 120th Ave; Broomfield, Co 80020